American Red Cross

Quick Courses: Online Learning

Discover new learning options below which cover specific aspects of how to use CAN. These Quick Courses are designed to reinforce core concepts for users who have already completed the online training. Visit for complete schedule of training sessions. Look for more of these videos to be developed in the future.

  • Using the FastTracks Tool
    FastTracks make recording referrals and services provide easier and standardized across an agency. This short video walks through how to create FastTracks lists and use them. (6:23 mins)
  • Building Household Structures
    Learn how to properly create households in the Client Registry, how to designate a Head of Household and how to describe dependents. (8:54 mins)
  • Services Provided Updates
    Understand how improvements now allow users to more clearly view selected services and view the history onscreen. (4:12 mins)