CAN User Registration
Once an agency has successfully completed the participation process, individual users are then eligible to register for user accounts. The agency Point of Contact (POC) should work with its staff to inform them on how to register for user accounts. Here are the basic steps for Client Access:
- Create a user account. Follow all onscreen instructions and select Register when complete.
- Verify email address. A link will be sent in account verification email when the account is created.
- Complete the Confidentiality Agreement and fax to 866-810-4526.
- Wait for user account activation email. Typically, this process takes 2-3 days after the Confidentiality Agreement is received.