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American Red Cross

National

Quick Courses: Online Learning

Discover new learning options below which cover specific aspects of how to use CAN. These Quick Courses are designed to reinforce core concepts for users who have already completed the online training. Visit www.can.org for complete schedule of training sessions. Look for more of these videos to be developed in the future.

Deactivated Events (05/06/2015)

The following Associated Disasters have shown no client activity for Open cases for more than 90 days and were deactivated. If an agency requires access to these client records for case management purposes, its POC should contact info@can.org to request reactivation of an event. After 90 days from deactivation date the associated client data may be archived and unavailable directly from CAN.

Disaster Calendar

For information on adding events to the new Disaster Calendar, email DisasterCalendar@Gmail.com.  

Case Priority Levels for DCMP Clients (FEMA)

Tier 1 – Immediate needs met, stable, some remaining unmet needs; quarterly monitoring to update status or may be closed due to lack of resource for identified need (may be reopened if resource(s) becomes available during period of performance).

Deactivating Associated Disasters (02/04/2013)

The following Associated Disasters have shown no client activity for Opean case for a prolonged period and were deactivated. If an agency requires access to these client records for case management purposes, its POC should contact info@can.org to request reactivation of an event. After a period of 90 days associated client data may be removed permanently from the system.

Deactivated CAN Events (01/2013)

The following Associated Disasters have shown no client activity and are now deactivated. 

Deactivated CAN Events

For an Associated Disaster where client activity never materialized and there has been no identified community need, those events are removed if:

  • Zero Total Clients
  • Inactive for than 90 days after event

As of September 2012, the following Associated Disasters have shown no activity for 90 days and will be deactivated.

Best Practices: Managing FastTrack Lists

FastTrack lists are shared across agency users to provide a common list of resources grouped for quick access or to help standardize agency reports. By organizing these lists case managers will find common resources more quickly and agencies will be able to create more effective resource reports.

This simple feature is a powerful way to organize common resources, but does require some planning within each agency.