American Red Cross


Quick Courses: Online Learning

Discover new learning options below which cover specific aspects of how to use CAN. These Quick Courses are designed to reinforce core concepts for users who have already completed the online training. Visit for complete schedule of training sessions. Look for more of these videos to be developed in the future.

Best Practices: Managing FastTrack Lists

FastTrack lists are shared across agency users to provide a common list of resources grouped for quick access or to help standardize agency reports. By organizing these lists case managers will find common resources more quickly and agencies will be able to create more effective resource reports.

This simple feature is a powerful way to organize common resources, but does require some planning within each agency.

Client Registry: Services Provided Updates

As a part of a small package of maintenance updates, the Services Provided function was recently improved to allow users to:

  • More clearly view selected services
  • Add an unlimited number of Services Provided (previous limit of 5)
  • Add an unlimited number of FastTrack Services Provided
  • Access the Services Provided History quickly

View the online tutorial

Dashboard: LA DCMP

LA DCMP: Case Status


This report represents only a subset of the overall data in the system.
The report results are limited by the criteria selected when the report was created.